WELCOME TO PERÚ
We proudly present our multichannel platform designed to offer you a personalized service before during and after your trip.
Consult everything about your trip!. We are ready to assist you in having the best experience in our destination; from your itinerary of the day pick up times and even report any inconvenience that may arise along the way.
How does it work?
This is a complementary service to the personalized attention that we offer you.
You can receive the following information via Email or Whatsapp:
During your trip:
Your daily itinerary as well as the next day\s pick-up times.
24 hours after your departure:
A thank you message for your visit and a satisfaction survey for taking your feedback into account.
At your destination, you will be able to interact with the chatbot for any of the following queries:
Ask about your services
About tours transfers itineraries etc.
Report incidents
Any mishap during the tour.
Report problems with your flights
Delays cancellations etc.
Frequently Asked Questions
1. Why are you requesting my personal data?
The personal data requested is necessary for the purposes described in this policy. Failure to provide it may not allow us to communicate with you or manage your requests. You will find information that may be useful to know the services booked at the destination. In this regard, we will only request and, therefore, process the necessary personal data to provide you with these services.
2. Who should I contact regarding personal data protection?
If you have questions or comments related to personal data protection issues, you can contact the Personal Data Protection team at the following e-mail address: dpo@limatours.com.pe